Consent Withdrawal

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Consent Withdrawal:

  • Withdraw consent: You may withdraw consent given to us for processing your personal data in Equal ID Wallet. To do so, you can:

    > Use the consent withdrawal tool on the Equal ID Wallet.
    > Write to our Grievance Officer at support@equal.in.
    > We will process your request within 7 working days and confirm the withdrawal of consent.
    > Upon withdrawal, we will delete your personal data, except for data required to comply with applicable laws. Your consent withdrawal request will be permanently stored as per regulatory requirements.
  • Credit Information Deletion & Confirmation:

    > If you request deletion of your credit-related information, we will confirm the deletion and provide an acknowledgment once processed.
    > If your data has been shared with a credit bureau (such as CIBIL), you may need to follow their data deletion process, for which we will provide a redirection link to their official grievance redressal portal.